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Equipment information
10 floors above ground / living room (1F) / AED automatic external defibrillator / 2 elevators / 1 coin laundry (1F) / microwave oven (1F) / self-cloakroom (1F)
*There are no smoking booths or vending machines in the building.
Room information
Total number of guest rooms: 88 (all rooms are non-smoking)
parking
None / see nearby coin parking map
Internet connection environment
Free Wi-Fi throughout the hotel
Service information
Bicycle rental (free)
In-room spa (chargeable)
Facility
Occupancy tax

According to Kyoto City ordinance, accommodation tax (per person per night: less than 20,000 yen: 200 yen, more than 20,000 yen but less than 50,000 yen: 500 yen, more than 50,000 yen: 1,000 yen) will be charged.
Please note that the accommodation tax is not included in the total accommodation price at the time of reservation. Please note that a separate payment will be required at check-in.

Cancellation policy

Up to 2 days before the date of stay: free of charge The day before the date of stay: 20% of the accommodation fee
On the day of your stay: 80% of the accommodation fee
No-show without notice of cancellation: 100% of the accommodation fee

*The above cancellation fee applies to reservations of up to 14 people. For group bookings of 15 people or more, please contact the hotel or your booking office.
* If a cancellation fee is separately specified in the accommodation plan, etc., that will be applied. Please note.

Check-in time

15:00

Check-out time

11:00

About extension fee

Check out time is 11:00.
2,200 yen (tax included) per additional hour. After 14:00, an amount equivalent to 100% of the room rate on the day will be charged.
Please note that we may not be able to meet your request depending on the reservation status.

About baggage delivery service

We offer a baggage delivery service from JR Kyoto Station to the hotel, and from the hotel to JR Kyoto Station.
Please check the following website for details.

Crosta Kyoto
https://kyoto.handsfree-japan.com/
Local payment method
cash
credit card
VISA, Master, American Express, Diners, JCB, UnionPay
Electronic money
Electronic money such as Suica, Rakuten Edy, QuickPay, nanaco, waon, iD (Apple Pay, Google Pay available)
code payment
PayPay, d payment, au PAY, Rakuten Pay, Mercari Pay, Yucho Pay, Alipay, WeChatPay

*Debit cards cannot be used.
*If you wish to use electronic money/code payment, please ask at the reception at check-in.

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